Support

Here’s how to get help with AI Code Router.

Documentation. For integration, model IDs, and request format, start with our Documentation and API Reference. Most implementation questions are covered there.

Status. To check whether the API or a specific provider is healthy, see the Status page. We post incidents and maintenance there.

Contact. For billing, account issues, or enterprise and sales inquiries, use the contact form or email in your account dashboard. We aim to respond within one business day. For urgent production issues, enterprise customers have a dedicated channel.

Before reaching out, please have your account email and, if relevant, request IDs or timestamps so we can look up your request quickly.